Operations Officer
SM Supermalls
In charge of a systematic and organized gates opening / closing in coordination with Events/Show Production and VIP and guest relations.Operations, specifically for events.Overall Guest Experience/Impression Management.Guest Entry System...
Last checked on May 20, 2026. We may earn a commission when you click through.
If you enjoy managing events and guest experiences, this role offers a solid chance to showcase your skills.
Operations Officer
SM Supermalls
Updated 16 days agoYou'll be redirected to ph.talent.com
If you enjoy managing events and guest experiences, this role offers a solid chance to showcase your skills.
About the Company
SM Supermalls is a leading retail and food service company in the Philippines, known for its expansive mall network and vibrant events.
Key Highlights
- ✓ Oversee guest entry and security for events
- ✓ Coordinate with production and guest relations teams
- ✓ Enhance overall guest experience
- ✓ Manage queuing and ticket booth operations
💡 Honest Take: This job is ideal for those who thrive in fast-paced environments but can be overwhelming during peak events.
Pros
- ✓ Engaging work environment
- ✓ Opportunities for networking
- ✓ Direct involvement in event management
Cons
- ✗ Can be stressful during busy events
- ✗ Irregular hours may affect personal life
- ✗ Limited salary transparency
Best For: This job suits those who have a passion for hospitality and event management.
Watch Out: Be prepared for long hours, especially during major events, which may affect work-life balance.
You'll be redirected to ph.talent.com
What Customers Say
Most workers appreciate the dynamic environment but note the demanding hours during peak times.
Expert Review
Working as an Operations Officer at SM Supermalls can be both rewarding and challenging. This role primarily focuses on managing the flow of guests during events, ensuring a seamless entry and experience. The position requires strong coordination skills, as you'll work closely with event production teams and security.
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