Assistant Director, Financial Aid

Assistant Director, Financial Aid

Office of Student Financial Services, Financial Aid

In the Office of Student Financial Services, Financial Aid, the primary responsibility of the Assistant Director, Financial Aid position is to play an important role of providing strategic leadership and administrative guidance, coordination, and implementation for the Financial Aid office at a large, innovative public university that is committed to student success. This position will require knowledge in all areas of financial aid but focuses on grants and scholarships. This person will oversee the operations of the Financial Aid office (budget, personnel, information, policies, reports, and procedures). Specific responsibilities also include working collaboratively with the Director of Financial Aid, the Enrollment Management Group, Student Financial Services and University staff in pursuit of student success initiatives.

WHAT MAKES THE OFFICE OF STUDENT FINANCIAL SERVICES A GREAT PLACE?

Generous benefits, including health, dental, vision, tuition assistance, retirement, etc. A knowledge-sharing organization that works collaboratively with a variety of partners. Professional development opportunity and mentorship A rapidly growing center within an academic setting HERE IS WHAT YOU WILL DO

Oversee the administration, compliance, and reconciliation of state-funded financial aid programs Responsible for accurate awarding, reporting, and disbursement of all scholarships, grants and state aid, in accordance with state regulations, institutional policies, and federal guidelines. Review maintenance of financial aid over-awards, Title IV refunding, external audit items and oversee special projects. Ability to read, analyze and interpret identified issues with Banner System, technical procedures, or governmental regulations. Develop staff through continuous training and mentoring opportunities resulting in empowerment of staff to responsibly handle Financial Aid issues and concerns. Serve as the subject matter expert for all grants, scholarships, and state aid programs. Coordinate the research, development, and maintenance of new programs, grants and funding proposals. Assist the Director/Associate Director with policy development and operational planning. Interpret and apply federal and state statutes, regulations, and program guidance. Prepare and submit required state reports, certifications, and reconciliations accurately and on time. Support audits, program reviews, and compliance inquiries related to state aid. Maintain documentation and internal controls to ensure regulatory compliance. Serve as liaison between Student Financial Aid office and other associated offices or entities within/outside the university.

Disclaimer: This job provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion of the employee’s direct supervisor

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor. Qualifications: Minimum Hiring Qualifications:

Bachelor’s degree and three-five years of supervisory/management experience, and two-three years of professional higher education work experience

Preferred Hiring Qualifications:

Knowledge of FERPA and Enrollment & Registration.

Working knowledge of integrated student record data systems, such as Banner.

Collaborative, energetic and resourceful work style.

Excellent oral and written communication and conflict-resolution skills.

Exceptional analytical, organizational, interpersonal, and supervisory skills.

Ability to multi-task; pay attention to detail; and exhibit excellent customer service skills.

Five years of management experience in financial aid or state aid office.

Salary offers will be determined based on the candidate’s qualifications in relation to the Minimum Hiring Standards. Candidates earlier in their careers are typically offered salaries closer to the minimum of the hiring range, while those with more advanced or relevant experience may be considered for compensation at or above the hiring range.

College/Business Unit: Enrollment Management Department: Student Financial Services - Student Financial Aid Location: Atlanta Campus Shift: M-F, 8:30AM-5:15PM Salary : $66,600 - $70,000 Pay Grade: 2-2 FLSA Status: Exempt Job Type: Full Time (Benefits Eligible) Job Posting: 04/30/26, 1:53:09 PM Closing Date: 05/05/26, 10:59:00 PM Special Instructions: To be fully considered for this position all candidates must submit the following at the time of submission:

A complete and accurate GSU application, Resume, Cover Letter (Recommended) Final candidates must provide three professional references.

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Georgia State University ValuesCOMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value StatementThe University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Equal Employment OpportunityGeorgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual’s race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status. Background CheckSuccessful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.

Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.