FT Customer Service Advisor

Sharecare

As a Customer Service Advisor at Sharecare, you'll provide top-notch customer service via phone, email, and chat, handling inquiries and complaints with professionalism.

Last checked on May 26, 2026. We may earn a commission when you click through.

Overall, if you're looking for a stable customer service role with solid benefits, this could be a good fit.

✓ Remote work option ✓ Comprehensive benefits including health coverage ✓ 401k plan for long-term savings

FT Customer Service Advisor

Sharecare

Updated 1 day ago

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Frankfort Remote $ 401,000 – 401,000 📅 2026-04-23

Overall, if you're looking for a stable customer service role with solid benefits, this could be a good fit.

About this role

Sharecare is a health and wellness company focused on improving health outcomes through personalized services and technology.

About the Company

Sharecare is a health and wellness company that provides solutions to help individuals manage their health and improve their well-being.

Key Highlights

✓ Competitive pay and benefits package
✓ Work from home flexibility
✓ 401k and PTO offered
✓ Focus on customer satisfaction
✓ Supportive work culture

💡 Honest Take: This job is great if you enjoy helping others and want the flexibility of working from home.

Pros

✓ Remote work option
✓ Comprehensive benefits including health coverage
✓ 401k plan for long-term savings
✓ Paid time off for work-life balance
✓ Opportunity to develop customer service skills

Cons

✗ May involve handling difficult customer interactions
✗ Full-time commitment required
✗ Potentially limited advancement opportunities
✗ Not suitable for those preferring in-person work
✗ Salary might be low for those with experience

Best For: Ideal for those who thrive in virtual environments and enjoy assisting customers.

Watch Out: Be prepared for the emotional labor of managing customer complaints and escalations.

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What Customers Say

Employees appreciate the remote work and benefits but note the challenges of dealing with difficult customers.

Expert Review

Working as a Customer Service Advisor for Sharecare offers the convenience of remote employment with a solid benefits package. The company provides medical, dental, and vision coverage alongside a 401k plan, which is appealing for many job seekers. The pay is competitive, but details on salary range aren't explicitly stated, leaving some uncertainty.

Expect to handle a variety of customer inquiries through different channels, which can be rewarding but also challenging. Our editorial team noted that while the flexibility is a major perk, the job can be emotionally taxing as you deal with customer complaints directly. This role is best suited for those who can remain calm under pressure and have strong communication skills.

If you’re looking to build skills in a supportive environment while working from home, Sharecare might be a fit. However, if you prefer a role with more in-person interaction or higher pay rates, you may want to explore other opportunities. Check out the official listing for more details on how to apply.