Senior Customer Service Lead & Trainer
Pavago
Job Title: Senior Customer Service Lead & Trainer Position Type: Full-Time, Remote Working Hours: U.S. business hours (EST) About the role We are seeking a Senior Customer Service Lead & Trainer to lead and support a remote customer service team...
Last checked on May 7, 2026. We may earn a commission when you click through.
Senior Customer Service Lead & Trainer
Pavago
Updated 2 hours agoYou'll be redirected to za.indeed.com
About this role
About the Company
Pavago is a company focused on providing top-notch customer service to U.S.-based clients through remote teams.
Key Highlights
- ✓ Lead and manage offshore customer service agents
- ✓ Onboard new hires and coach existing team members
- ✓ Monitor KPIs and ensure service quality
- ✓ Handle escalations effectively
- ✓ Work during U.S. business hours (EST)
💡 Honest Take: This job comes with the challenge of U.S. hours, but if you're a strong leader in customer service, it could be a solid fit.
You'll be redirected to za.indeed.com
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