Senior Customer Service Lead & Trainer
Pavago
Job Title: Senior Customer Service Lead & Trainer Position Type: Full-Time, Remote Working Hours: U.S. business hours (EST) About the role We are seeking a Senior Customer Service Lead & Trainer to lead and support a remote customer service team...
Last checked on May 6, 2026. We may earn a commission when you click through.
Senior Customer Service Lead & Trainer
Pavago
Updated 24 minutes agoYou'll be redirected to za.indeed.com
About this role
About the Company
Pavago is focused on providing top-notch customer service to U.S. clients through a remote workforce.
Key Highlights
- ✓ Lead and support a remote customer service team
- ✓ Onboard and coach new and existing team members
- ✓ Monitor KPIs to maintain service quality
- ✓ Handle escalations professionally
- ✓ Work during U.S. business hours (EST)
💡 Honest Take: This job demands strong leadership and coaching skills, especially since you'll be managing a remote team. Working U.S. hours can be a challenge for some, so weigh that in before applying.
You'll be redirected to za.indeed.com
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