Head of Technical Support

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

Join as a pivotal Support Team Lead, leading a team of 10, owning the performance, structure, and development of a 24/7, 365 UK-based support function operating across multiple products. Dive into the data and drive KPI performance. Access to...

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Head of Technical Support

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

Updated 1 month ago
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London 📅 2026-04-09

About this role

ABR Talent specialises in customer success recruitment for start-up and scale-up SaaS businesses, focusing on matching talent with innovative companies.

About the Company

ABR Talent specialises in customer success recruitment for start-up and scale-up SaaS businesses, focusing on matching talent with innovative companies.

Key Highlights

  • Lead a team of 10 in a 24/7 support function
  • Focus on performance, structure, and team development
  • Utilise data to drive KPI performance
  • Access to onsite gym facilities in Central London

💡 Honest Take: This role offers a significant leadership opportunity but may come with high pressure due to the demands of a 24/7 support environment.

Apply for this position

You'll be redirected to uk.talent.com

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