Security Response Officer

CIS Security is pleased to offer an exciting opportunity for a Security Officer to join our team at a prestigious heritage and science site located in Edinburgh. This role calls for a professional ambassador who will represent CIS Security with integrity and pride, delivering high-quality guarding and exceptional customer service to both our clients and visitors.

The successful candidate will play a key role in maintaining a safe and welcoming environment at one of the city's most iconic cultural and educational landmarks.

Information:

Position: Security Response OfficerLocation: Edinburgh (EH9) Pay Rate: £12.90 per hourHours: Average 24 hours per weekShifts: Various Shifts - Days, Nights & Weekends Job Requirements:

SIA Licence requiredSecurity and customer service experience is requiredMust be flexible and be able to work; days, nights, weekends and have the flexibility to change shifts due to operational needsMust have good command of English languageGood levels of customer service, communication both written & verbalFlexible in the approach to daily duties and additional events when held on site.Maintains working knowledge of the locations & security & safety for assigned areasFlexible in the approach to daily dutiesFirst Aid qualification & a CCTV SIA Licence is a bonusMust have five years of checkable work historyJob Responsibilities:

Able to demonstrate and deliver high quality guarding and customer service to both our clients and service users.Able to work in a team as well as on your own and can be pro-active and think on your feet use initiativeBe calm under pressure and confident in dealing with confrontational situations in a calm and professional mannerPhysically fit to complete patrols internally and externally and able to stand/walk during shiftConfident in writing incident and shift reportsThe ability to be pro-active and think on your feet use initiativeTo always portray a friendly, professional and courteous demeanour, using open and appropriate body language.To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service ensuring that their expectations are met, if not exceeded.The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, Conducting emergency procedures. You will be part of a team seeing this site through from refurbishment to business as usual and must be comfortable working on a construction site moving into an office environment.To have a smart appearance befitting the companyBe confident you can undertake 100% of all specific dutiesBe able to provide all the documentation and vetting information requested Benefits:

Health care plan (HSF)Perk Box (HSF) - discounts & offers from cinema tickets to days outCycle to work schemeTailed Site UniformFirst class training allowing you to develop your skillsA view for career developmentLong service & Employee Recognition awardsCIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.

At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.

Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.