Customer Service Intern

Job Description Customer Support Intern

Company: Nimbus Post pvt ltd

NimbusPost – Official Website

https://nimbuspost.com/

Role Overview

Nimbus Post is looking for dedicated and energetic Customer Support Interns to join the NDR/OC Team. The role primarily involves telecalling, customer coordination, and query resolution, ensuring a smooth customer experience.

Key Responsibilities

Make 250-300+ outbound calls per day to customers using the provided database. Communicate with customers to explain services and resolve basic queries. Accurately record call details and customer feedback. Follow up with customers on pending or unresolved cases. Maintain a professional and positive approach during all interactions.

Required Skills

Good communication skills in English. Basic computer knowledge (MS Excel / Google Sheets preferred). Ability to handle high call volumes efficiently. Strong listening and problem-solving skills. Positive attitude and willingness to learn.

Eligibility

Pursuing or recently completed Graduation (any stream). Freshers are welcome to apply.

Job Types: Part-time, Fresher

Pay: ₹9,600.00 - ₹12,300.00 per month

Expected hours: 8.5 per week

Work Location: Remote