Vulnerable Customers Adviser

Monzo

Remote | £23,500 - £25,500 (depending on experience and performance in the interview) + plus Benefits About us: We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and...

Last checked on April 28, 2026. We may earn a commission when you click through.

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Vulnerable Customers Adviser

Monzo

Updated 14 days ago
Apply now

You'll be redirected to careervault.io

Anywhere Remote Full–Time

About this role

Monzo aims to revolutionise banking by making it accessible and straightforward for everyone, focusing on customer feedback and community involvement.

About the Company

Monzo aims to simplify banking, offering a transparent and user-friendly experience for all customers.

Key Highlights

  • Remote working flexibility
  • Salary range of £23,500 - £25,500 based on experience
  • Focus on helping vulnerable customers
  • Part of a supportive VAIB team
  • Opportunity to contribute to meaningful change

💡 Honest Take: This role is great if you're keen on helping vulnerable individuals, but be prepared for emotional challenges. The salary is decent for entry-level, especially with remote work.

Apply for this position

You'll be redirected to careervault.io

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