Customer Service Officer

CooperSurgical

We strive to provide our customers with the highest level of Customer Service; we ensure our customers are replied to quickly, politely, and with reliable information. Work in partnership with the Customer Experience Manager to address any...

Last checked on May 19, 2026. We may earn a commission when you click through.

Advertisement

If you're looking to make a difference in customer service, this role at CooperSurgical could be worthwhile.

✓ Direct interaction with customers ✓ Opportunity to improve customer experience ✓ Stable company with a focus on healthcare

Customer Service Officer

CooperSurgical

Updated 31 minutes ago
Apply now

You'll be redirected to au.talent.com

St Leonards 📅 2026-04-28

If you're looking to make a difference in customer service, this role at CooperSurgical could be worthwhile.

About this role

CooperSurgical is a global leader in women's health, dedicated to improving healthcare through innovative medical solutions.

About the Company

CooperSurgical focuses on providing quality healthcare solutions, particularly in women's health.

Key Highlights

  • Quick response times to customer inquiries
  • Work closely with the Customer Experience Manager
  • Address customer issues effectively
  • Ensure polite and reliable communication

💡 Honest Take: This position is great for those who excel in communication but may not suit anyone seeking remote work.

Pros

  • Direct interaction with customers
  • Opportunity to improve customer experience
  • Stable company with a focus on healthcare

Cons

  • Non-remote position
  • Can be challenging with high customer expectations
  • Limited salary information available

Best For: It's suitable for those with strong communication skills and a passion for customer service.

Watch Out: Be prepared for potentially high-stress situations while dealing with customer issues.

Apply for this position

You'll be redirected to au.talent.com

Expert Review

If you're aiming to work in customer service, the Customer Service Officer position at CooperSurgical in St Leonards offers a direct line to customer interactions. The role focuses on quick and polite responses, ensuring that customer issues are addressed effectively. Working alongside the Customer Experience Manager adds a layer of support for tackling challenges that arise.

This isn't a remote role, which could deter some candidates looking for flexibility. You’ll need to be ready to handle customer inquiries face-to-face or via phone, so strong communication skills are crucial. Expect to be on your toes, as customer service can be demanding with high expectations.

CooperSurgical has a solid reputation in the healthcare sector, which can be a plus for those passionate about making a difference. If you're skilled at resolving issues and enjoy a busy environment, this position may suit you well. For more details, check out the official listing on Talent.com.

Related Articles