Head of Client Support
Broadridge
About the position At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team....
Last checked on May 19, 2026. We may earn a commission when you click through.
If you're tech-savvy and customer-oriented, this position at Broadridge could be a solid fit.
If you're tech-savvy and customer-oriented, this position at Broadridge could be a solid fit.
About this role
Broadridge is a financial technology company focused on providing services in the financial services industry, emphasizing a culture of empowerment and support.
About the Company
Broadridge is a leading provider of technology-driven solutions for financial services, focused on empowering clients to achieve more.
Key Highlights
- ✓ Lead post-sale technical support for clients
- ✓ Troubleshoot and resolve product issues
- ✓ Advise on preventive maintenance for optimal performance
- ✓ Work within a culture of empowerment and growth
💡 Honest Take: This job sounds great for those who enjoy helping people solve problems but may lack the excitement of more dynamic roles.
Pros
- ✓ Strong company culture focused on empowerment
- ✓ Opportunity to develop technical skills
- ✓ Stable work environment
Cons
- ✗ Job is no longer available
- ✗ Limited dynamic challenges
- ✗ Might not suit those seeking fast-paced roles
Best For: Ideal for tech-savvy individuals looking to grow in a customer support role.
Watch Out: Keep in mind that this job is no longer available, so check for similar openings.
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What Customers Say
Employees appreciate the empowering company culture but feel the role may lack excitement.
Expert Review
Broadridge's Head of Client Support position is centered on delivering technical assistance in a structured environment. This role primarily involves post-sale support, where you’ll tackle installation, troubleshooting, and maintenance tasks. It's perfect for those who enjoy helping clients navigate technical issues.
While this job emphasizes support and problem resolution, it may lack the thrill of fast-paced environments, making it less suitable for those craving constant change. The position's focus on preventive maintenance and product performance improvement is beneficial for career development, especially in tech.
Despite the job being marked as no longer available, Broadridge's reputation for a supportive culture stands out. They prioritize empowering employees to grow, which is a significant plus. If you're looking for stability and a chance to hone your technical skills, this might be worth considering in future openings.
Overall, this role at Broadridge is tailored for someone with a knack for customer service and technical support. If you enjoy helping clients and solving problems, this could be a great fit when similar roles open up again. Consider checking their site for updates on new opportunities.
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