Mobile Personal Banker II

This position requires regular travel to various branches, with mileage reimbursement provided.

As a Personal Banker at UMB, you will excel in building lasting customer relationships, recommending, and selling our diverse range of products and services. Personal Bankers effectively utilize their product knowledge during customer interactions to identify needs and offer financial solutions that support customers in achieving their financial goals while ensuring a hassle-free banking experience.

Our branches present numerous opportunities for you to expand your financial understanding and advance your career within consumer banking at UMB. We believe that asking insightful questions fosters conversations that pave the way for meaningful financial recommendations. Our approach to relationship banking is tailored, and we stand out by delivering an exceptional customer experience.

In this role, you will not only contribute to UMB's business objectives but also benefit from our commitment to your personal growth. You can expect comprehensive training on UMB's products, services, and sales techniques, alongside mentorship from experienced UMB leaders.

Your main responsibilities will include:

Engaging customers with personalized questions to convert every interaction into an opportunity to understand their financial aspirations and connect them with appropriate solutions.

Independently managing a successful pipeline of loans by prospecting and cross-selling home equity loans, unsecured personal loans, auto loans, and mortgage referrals, ensuring high conversion rates.

Expanding UMB's customer base by leveraging strong product knowledge and engaging in networking, business development, and proactive sourcing of consumer lending opportunities.

Mastering processes such as transactions while maintaining a cash drawer and completing bank documentation, all in alignment with legal and industry standards.

Challenging yourself against daily performance metrics to elevate your personal achievements, while managing priorities and providing an exceptional customer experience.

And fulfilling other related duties as assigned.

We look forward to speaking with you if you:

Hold a high school diploma or equivalent.

Possess two years of retail banking sales experience or similar relevant experience.

Have reliable transportation and can work branch hours, including weekends and some evenings. This role requires regular travel to different branches.

Can obtain an NMLS registration within 90 days.

Have the ability to quickly learn and accurately apply products, services, and procedures.

Possess basic math skills and can problem-solve within established risk parameters.

Have a demonstrated ability to create connections, engage with customers, educate them, and ask open-ended questions to build trust and lasting relationships.

Show strong capabilities in business development to proactively grow your personal portfolio through effective prospecting and referral strategies.

Thrive in a high-energy, sales-driven team environment, utilizing daily coaching and feedback to enhance your sales outcomes.

Employ your product knowledge and conversation skills to meaningfully address your customers' needs and positively impact their financial journeys.

Communicate effectively, project a positive image, and enjoy problem-solving to create favorable results.

Demonstrate attention to detail in completing documents and explaining product features and benefits.

Take pleasure in mentoring others as a sales coach.

Bonus points if you:

Hold a college degree or military equivalent (preferred).

Are bilingual.

Target Pay: $23-24/hr

Deadline to apply: November 30, 2025

Compensation Range: $32,640.00 - $71,920.00

The posted compensation range reflects UMB's standard for this role; however, actual compensation may vary based on geographic location, experience, and other job-related factors. This range does not reflect the full earning potential for this position. Please refer to the benefits description included with this posting for additional information.

UMB offers competitive benefits to eligible associates, including paid time off, a 401(k) matching program, annual incentive pay, paid holidays, a comprehensive benefits package including medical, dental, and vision coverage, among others. Eligibility requirements for these benefits vary.

Are you ready to join a meaningful journey?

At UMB, you are more than an employee; you are part of a team that cares about the work, each other, and the community. Expect more than just a job; anticipate a compassionate environment where you will be valued for who you are, encouraged to support causes you're passionate about, and will be presented with abundant growth opportunities.

UMB and its affiliates are committed to inclusion and diversity. We offer employment opportunities to all employees and applicants regardless of race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable law. If you need accommodation during any part of the employment process due to a disability, please reach out to us to let us know your requirements.

We are more than just an organization. We are advisors, consultants, problem-solvers, and community members dedicated to helping you lay a strong financial foundation for your success.