E-Commerce Customer Service Specialist

Goodwill of Central and Northern Arizona

Processes each ticket according to guidelines and customer satisfaction maintaining percentage requirements for customer service standards while identifying the customers' needs to achieve satisfaction. Provides support to customers from...

Last checked on May 11, 2026. We may earn a commission when you click through.

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E-Commerce Customer Service Specialist

Goodwill of Central and Northern Arizona

Updated 1 day ago
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Phoenix 📅 2026-04-19

About this role

Goodwill of Central and Northern Arizona is a nonprofit organization focused on providing job training and employment opportunities for individuals in the community.

About the Company

Goodwill of Central and Northern Arizona focuses on providing job training and employment opportunities, helping the community thrive.

Key Highlights

  • Handles customer inquiries from pre-sales to post-sales.
  • Ensures customer satisfaction by processing tickets according to guidelines.
  • Works onsite in Phoenix, offering a chance to connect directly with customers.
  • Supports a mission-driven organization dedicated to community service.

💡 Honest Take: This job is a solid choice if you're looking for stability in customer service, but be prepared for a fast-paced environment where meeting satisfaction metrics is crucial.

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