E-Commerce Customer Service Specialist
Goodwill of Central and Northern Arizona
Processes each ticket according to guidelines and customer satisfaction maintaining percentage requirements for customer service standards while identifying the customers' needs to achieve satisfaction. Provides support to customers from...
Last checked on April 21, 2026. We may earn a commission when you click through.
E-Commerce Customer Service Specialist
Goodwill of Central and Northern Arizona
Updated 16 days agoYou'll be redirected to talent.com
About this role
About the Company
Goodwill of Central and Northern Arizona is a nonprofit organization focused on providing job training and employment opportunities for individuals in the community.
Key Highlights
- ✓ Handles customer inquiries from pre-sales to post-sales.
- ✓ Maintains customer satisfaction standards through effective ticket processing.
- ✓ Identifies customer needs to enhance their experience.
- ✓ Ensures compliance with service guidelines.
- ✓ Onsite position located in Phoenix.
💡 Honest Take: While this role offers a chance to engage with customers directly, the requirement to meet strict satisfaction metrics may add pressure for some candidates.
You'll be redirected to talent.com
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