Officer - Total Quality Management BP, Customer Services

MTN

Job Title: Officer – Total Quality Management BP, Customer Services Location: Ikoyi, LagosJob Schedule: Full timeJob Category: MTN Level 2Reports To: Manager – Business Planning Process Design, Testing and SystemsDivision: Customer Relations...

Last checked on April 27, 2026. We may earn a commission when you click through.

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Officer - Total Quality Management BP, Customer Services

MTN

Updated 14 days ago
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Lagos Full-Time

About this role

MTN is a leading telecommunications company in Nigeria, providing mobile and data services across the nation.

About the Company

MTN is a leading telecommunications provider in Nigeria, known for its innovative services and extensive network coverage.

Key Highlights

  • Involves testing and quality management for customer services.
  • Requires 3-7 years of experience in customer care and management.
  • Opportunities to influence product and service improvements.
  • Full-time position based in Ikoyi, Lagos.

💡 Honest Take: This role is solid for those with a background in customer service and process documentation, but be prepared for a demanding environment with high expectations.

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