Representante de Servicios al Cliente

Key Responsibilities Find subcontractors and establish new relationships across the USRecruit new vendors and establish timeline requirementsNegotiate pricing, explain work requirements, and assign ordersNight-shift position with heavy outbound calling Package Overview Salary: Php 30,000/month + 10% night differentialPaid Medical Benefits: HMO +2 covered dependentPaid Life & Disability Insurance22 Paid Days Off Per Year (Holidays/Vacation/Sick) Requirements Excellent English communication with American sounding accent5+ years outbound sales, customer service, recruiting, or collectionsBachelor’s degree preferredHigh Speed Internet: 25+ mbps down, 10+ mbps up, hardwired ethernet preferredNewer Computer w/ Good Specs: Windows 11, 16GB RAM, SSD, Intel i5/i7/i9 (10th gen) or AMD Ryzen 5/7/9Accessories: Noise-canceling headset, webcam, external mouseWorkspace: Private room that is professional, functional, & distraction-free Other Advantages Long term home-based position with all law benefitsEstablished US based company, 28 years in business, woman ownedPioneer Philippine team that is actively expandingThis is not a BPO or BPO-type positionChallenging positions with opportunities to develop new skillsBe an integral part of a vibrant global teamCollaborate regularly with international teammatesOnboarding, training, upskilling, and coachingCareer development and promotional opportunitiesEqual opportunity employer Keywords: Customer Service, CSR, Agent, Representative, TL, Team Lead, SME, Subject Matter Expert, Cold Call Calling, Call Center, Sales, Sell, Upsell, Upselling, VA, Virtual Assistant, QA, Quality Assurance Analyst, Market Research Researcher, Survey, Surveys, WFH, Work From Home, Remote