Representative, Guest Services

Pilot Flying J

Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a...

Last checked on May 3, 2026. We may earn a commission when you click through.

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Representative, Guest Services

Pilot Flying J

Updated 6 days ago
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You'll be redirected to careers.pilotcompany.com

Knoxville On-site Full-Time 📅 2 days ago

About this role

Pilot Company operates a vast network of travel centers across North America, emphasizing a people-first culture and commitment to community support.

About the Company

Pilot Company operates a vast network of travel centers with over 30,000 team members across North America, focusing on fuel supply and logistics.

Key Highlights

  • Respond to incoming calls and emails for guest services.
  • Handle parking reservations and payment processing.
  • Maintain knowledge of company services and software.
  • Model customer service best practices.

💡 Honest Take: This job is all about handling customer inquiries, which can be repetitive but is essential for a solid guest experience. Expect a busy call center environment without remote options.

Apply for this position

You'll be redirected to careers.pilotcompany.com

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