Advisor - Retail Channels

Oriental Financial Services LLC

Advisor, Retail Channels (Operations).The Advisor, Retail Channels (Operations) ensure an exceptional experience for our Concierge customers.Will provide operational and service management for the...

Advisor - Retail Channels

Oriental Financial Services LLC

Updated 3 days ago

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San Juan 📅 2026-04-01

About this role

Advisor, Retail Channels (Operations).The Advisor, Retail Channels (Operations) ensure an exceptional experience for our Concierge customers.Will provide operational and service management for the unit, guaranteeing compliance with customer commitments, anticipating and resolving friction in custome

About the Company

Oriental Financial Services LLC is a leading financial services provider in Puerto Rico, focusing on innovative solutions for retail clients.

Key Highlights

✓ Ensure exceptional customer experiences for Concierge clients
✓ Manage operations and service compliance effectively
✓ Anticipate and resolve customer service issues
✓ Work in a dynamic retail environment
✓ Collaborate with diverse teams to improve service delivery

💡 Honest Take: This role is crucial for maintaining customer satisfaction but may involve high-pressure situations in a fast-paced retail setting.

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