Customer Service Officer
Charles Parsons & Co Pty Ltd
Whether you have experience in a similar role or transferable skills from another industry, we’re keen to hear from you. Previous experience in customer service (particularly in textiles) is a plus, but not essential — we’ll provide full training...
Last checked on May 19, 2026. We may earn a commission when you click through.
If you're looking for a foot in the door without needing prior experience, this could be your chance.
Customer Service Officer
Charles Parsons & Co Pty Ltd
Updated 12 hours agoYou'll be redirected to au.talent.com
If you're looking for a foot in the door without needing prior experience, this could be your chance.
About this role
Charles Parsons & Co Pty Ltd is a well-established company in the textiles industry, known for its commitment to quality and customer satisfaction.
About the Company
Charles Parsons & Co Pty Ltd is a leading textile company in Australia, committed to delivering quality products and exceptional customer service.
Key Highlights
- ✓ Full training provided for the right candidate
- ✓ No prior experience in textiles required
- ✓ Located in Melbourne
- ✓ Full-time employment opportunities available
- ✓ Supportive team environment
💡 Honest Take: This job is a solid fit for anyone keen to get into customer service, especially if you're starting out.
Pros
- ✓ Full training offered
- ✓ Entry-level positions available
- ✓ Supportive work culture
- ✓ No experience in textiles necessary
- ✓ Full-time hours
Cons
- ✗ Not a remote position
- ✗ Experience in customer service preferred but not needed
- ✗ Limited details on salary
- ✗ Fast-paced environment
- ✗ Can be demanding during peak hours
Best For: Ideal for those wanting to break into the customer service field without prior experience.
Watch Out: Be prepared for a busy environment, especially during peak times.
You'll be redirected to au.talent.com
What Customers Say
Employees appreciate the training and supportive environment, but note the busy pace during peak times.
Expert Review
Starting a career in customer service? This role at Charles Parsons & Co offers an excellent entry point. With full training provided, you don't need a background in textiles, making it accessible for many job seekers. Located in Melbourne, the company focuses on delivering quality service, meaning your role will be key to customer satisfaction.
Expect a full-time commitment, which can be demanding, particularly during busy periods. This means you'll need to be ready to adapt to a fast-paced environment. While previous customer service experience is a plus, it's not a dealbreaker. The supportive team is there to help you get up to speed.
Salary details aren't explicitly listed, which can be a drawback for some. However, the full training and the chance to build skills in a reputable firm can outweigh this. According to the company's listing, they value a positive work culture, which may help in easing the transition for newcomers. Just be mindful of the expectations during busy hours, as the pace can ramp up quickly.
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