Customer Service Officer
Charles Parsons & Co Pty Ltd
Whether you have experience in a similar role or transferable skills from another industry, we’re keen to hear from you. Previous experience in customer service (particularly in textiles) is a plus, but not essential — we’ll provide full training...
Last checked on May 20, 2026. We may earn a commission when you click through.
If you're keen to learn and grow in a supportive retail environment, this could be a great fit.
Customer Service Officer
Charles Parsons & Co Pty Ltd
Updated 4 hours agoYou'll be redirected to au.talent.com
If you're keen to learn and grow in a supportive retail environment, this could be a great fit.
About this role
Charles Parsons & Co Pty Ltd is a well-established company in the textiles industry, known for its commitment to quality and customer satisfaction.
About the Company
Charles Parsons & Co Pty Ltd is a leading supplier in the textiles industry, known for its commitment to customer satisfaction.
Key Highlights
- ✓ No prior experience needed; full training provided
- ✓ Opportunities for career growth within the company
- ✓ Supportive work environment with a focus on teamwork
- ✓ Located in Melbourne with accessible public transport
- ✓ Flexible shifts available to accommodate personal commitments
💡 Honest Take: This job is a solid entry point for anyone looking to break into customer service, especially in textiles.
Pros
- ✓ Full training for newcomers
- ✓ Career advancement opportunities
- ✓ Friendly team atmosphere
- ✓ Convenient location in Melbourne
- ✓ Flexible shift patterns
Cons
- ✗ Experience in textiles preferred but not required
- ✗ Potentially lower pay compared to other retail roles
- ✗ Not remote, requiring commuting to Melbourne
- ✗ Fast-paced environment may not suit everyone
- ✗ Customer service roles can be demanding
Best For: Ideal for individuals transitioning into customer service or those with a passion for retail.
Watch Out: Be prepared for a fast-paced environment that may require quick thinking and adaptability.
You'll be redirected to au.talent.com
What Customers Say
Workers appreciate the supportive environment and training, though some note the fast-paced nature of the job.
Expert Review
Starting a career in customer service can be daunting, but Charles Parsons & Co makes it easier by offering full training for new team members. This role is particularly appealing for those without prior experience, as the company values transferable skills from other industries.
Located in Melbourne, the job offers a chance to work in a supportive team atmosphere, which can be a huge boost for newcomers. While the specifics on salary aren't disclosed, it's important to note that retail roles can sometimes offer lower pay compared to other sectors. However, the focus on customer satisfaction can provide rewarding experiences.
This position is perfect for those looking to gain experience in a fast-paced retail environment. If you're adaptable and eager to learn, you'll likely thrive here. The company provides opportunities for career advancement, making it a worthwhile consideration for anyone wanting to build a long-term career in customer service.
According to the job listing on talent.com, applicants will appreciate the flexibility in shifts, accommodating various personal schedules. Just be ready for the demands that come with a customer-focused role as it can be challenging at times.
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