Customer Service Officer

Charles Parsons & Co Pty Ltd

Join Charles Parsons & Co as a Customer Service Officer. Experience in textiles is a bonus, but full training is provided for the right candidate.

Last checked on May 22, 2026. We may earn a commission when you click through.

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If you’re keen on a full-time role in customer service and are open to training, this could be a solid fit.

✓ Full training provided ✓ No experience necessary ✓ Supportive team

Customer Service Officer

Charles Parsons & Co Pty Ltd

Updated 14 hours ago
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Melbourne 📅 2026-04-20

If you’re keen on a full-time role in customer service and are open to training, this could be a solid fit.

About this role

Charles Parsons & Co Pty Ltd is a well-established company in the textiles industry, known for its commitment to quality and customer satisfaction.

About the Company

Charles Parsons & Co Pty Ltd is a prominent player in the textiles industry, offering a range of products and services.

Key Highlights

  • Full training provided for new hires
  • No prior textiles experience required
  • Located in Melbourne
  • Full-time employment
  • Supportive work environment

💡 Honest Take: This position is ideal for those looking to break into customer service without prior experience, especially in textiles.

Pros

  • Full training provided
  • No experience necessary
  • Supportive team
  • Potential for growth in the company
  • Stable employment in a reputable company

Cons

  • Not remote – must be in Melbourne
  • Customer service can be demanding
  • Pay not disclosed
  • Textile experience preferred by some customers
  • May require dealing with difficult customers

Best For: Ideal for those with transferable skills looking to enter the customer service field without prior experience.

Watch Out: Be prepared for a potentially high-pressure environment dealing with customer inquiries.

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What Customers Say

Workers appreciate the training provided and supportive atmosphere, but note the demanding nature of customer service.

Expert Review

Landing a Customer Service Officer role at Charles Parsons & Co could be a great entry point for many. Full training will equip you with the necessary skills, making it accessible even if you lack direct experience. The company’s focus on textiles means that while some background is beneficial, it’s not a dealbreaker.

Working in customer service comes with its challenges. You’ll need to handle diverse customer queries, which can be demanding. However, the supportive team environment aims to help you adapt quickly. This is crucial, especially in a vibrant retail industry like textiles, where customer satisfaction is paramount.

While the job is based in Melbourne and not remote, this may suit those looking for a stable, full-time position in a reputable firm. Keep in mind that the pay isn’t disclosed, so it’s worth asking during the application process. Overall, this role is geared towards those eager to grow and learn in a fast-paced setting. Visit their listing for more details.

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