Senior Customer Support Agent

Ben

Our MissionWe’re not your average benefits platform – we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our...

Last checked on May 7, 2026. We may earn a commission when you click through.

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Senior Customer Support Agent

Ben

Updated 16 hours ago
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Anywhere Remote Full–Time 📅 15 days ago

About this role

Ben is a benefits platform focused on enhancing employee experiences through technology that connects various stakeholders in the benefits ecosystem.

About the Company

Ben is a benefits platform focused on enhancing employee support through innovative technology, connecting employers, employees, and providers.

Key Highlights

  • Respond to customer queries via email, chat, and phone.
  • Identify widespread issues and communicate with the product team.
  • Implement workflows to enhance processes.
  • Troubleshoot technical challenges efficiently.

💡 Honest Take: This role demands solid tech skills and a knack for problem-solving, but expect a fast-paced environment where tackling complex issues is the norm.

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