Sales and Customer Service Manager

Macy's, Inc.

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's...

Last checked on April 17, 2026. We may earn a commission when you click through.

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Sales and Customer Service Manager

Macy's, Inc.

Updated 21 days ago
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Houston 📅 2026-03-15

About this role

Macy's, Inc. is a leading retail company known for its department stores and commitment to customer service excellence.

About the Company

Macy's, Inc. is a leading retail company known for its department stores and commitment to customer service excellence.

Key Highlights

  • Focus on delivering exceptional customer experiences.
  • Lead initiatives to enhance shopper loyalty.
  • Maintain high standards of customer service.
  • Foster a welcoming atmosphere on the sales floor.

💡 Honest Take: While the role emphasizes customer service, candidates should be prepared for the challenges of retail management in a competitive environment.

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