Loan Advisor
DriveTime
What’s Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $25+ billion in finance receivables...
Last checked on May 14, 2026. We may earn a commission when you click through.
If you're looking for a stable position in the financial services sector, this could be a good move, especially if you thrive in a customer-facing role.
If you're looking for a stable position in the financial services sector, this could be a good move, especially if you thrive in a customer-facing role.
About this role
DriveTime offers in-house financing and servicing through Bridgecrest, managing over $25 billion in finance receivables.
About the Company
DriveTime is a leading provider of used cars and in-house financing, with Bridgecrest managing over $25 billion in auto loan servicing.
Key Highlights
- ✓ Work with a diverse range of customers across credit scores.
- ✓ Focus on building long-term relationships and solutions.
- ✓ Balance customer service with production goals.
💡 Honest Take: This job is a solid fit for those who enjoy customer interaction and problem-solving but can be challenging due to payment negotiations.
Pros
- ✓ In-house financing means you work closely with customers.
- ✓ Opportunity to develop negotiation skills.
- ✓ Supportive work culture aimed at customer success.
Cons
- ✗ Dealing with late payments can be stressful.
- ✗ Production goals may add pressure.
- ✗ Not ideal for those who prefer less customer interaction.
Best For: Ideal for those seeking a customer service role in finance, especially if you have experience in collections or negotiation.
Watch Out: Be prepared for potentially difficult conversations with customers facing financial hardships.
You'll be redirected to jobs.drivetime.com
What Customers Say
Current employees appreciate the supportive environment but highlight the stress of meeting production targets.
Expert Review
This position at DriveTime requires a unique blend of customer service skills and financial acumen. As a Loan Advisor, you’ll be collecting past due payments and working directly to negotiate payment plans. The emphasis is on maintaining a positive relationship with customers while meeting production goals.
With Bridgecrest servicing a hefty $25 billion in loans, you are joining a company that values strong paths to vehicle ownership. The role is perfect for those who excel in communication and are comfortable navigating sensitive financial discussions.
Expect to face challenges, particularly when dealing with overdue payments. The pressure to meet targets can be intense, making it less suitable for those who prefer a more relaxed work atmosphere. However, for those who thrive under pressure and enjoy problem-solving, this role can be rewarding.
If customer interaction and helping people achieve their financial goals is your forte, the Loan Advisor position could be a solid choice. This job is less about cold calls and more about relationship-building and trust.
According to DriveTime's job listing, the emphasis on creating long-term solutions for customers is a standout feature, making it a potentially fulfilling career for the right candidate.
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