Call Centre Agent Customer Service E-commerce Mr Price Money

Mr Price Group

In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account.You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every...

Last checked on May 21, 2026. We may earn a commission when you click through.

If you're looking to get your foot in the door at a reputable retailer, this job could be a good fit.

✓ Direct engagement with customers. ✓ Exposure to e-commerce operations. ✓ Friendly work culture.

Call Centre Agent Customer Service E-commerce Mr Price Money

Mr Price Group

Updated 6 hours ago

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Durban

If you're looking to get your foot in the door at a reputable retailer, this job could be a good fit.

About this role

Mr Price Group is a leading South African retailer known for its affordable fashion and homeware products. The company prioritises customer satisfaction and strong service values.

About the Company

Mr Price Group is a leading South African retail company known for affordable fashion and homeware.

Key Highlights

✓ Engage with customers via phone, email, and chat.
✓ Provide support for online orders and account issues.
✓ Work in a friendly, professional environment.

💡 Honest Take: This is a solid entry-level role for those interested in customer service, but it may not offer much room for advancement.

Pros

✓ Direct engagement with customers.
✓ Exposure to e-commerce operations.
✓ Friendly work culture.

Cons

✗ Limited salary information available.
✗ In-person work required in Durban.
✗ Potentially high-pressure environment.

Best For: Ideal for recent graduates or anyone looking to transition into e-commerce.

Watch Out: Expect a fast-paced environment with a variety of customer queries.

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You'll be redirected to za.talent.com

What Customers Say

Workers appreciate the supportive team but mention the fast-paced nature of the job.

Expert Review

Getting into customer service with Mr Price Group can be a great move, especially if you enjoy direct interaction. You’ll handle inquiries through various channels like WhatsApp and email, which keeps the work dynamic. This could be a good gig if you thrive in a lively environment.

The company places emphasis on a supportive culture, making it easier for newcomers to adapt. However, be aware that the role might not lead to quick promotions. It’s vital to assess your long-term career goals before jumping in.

In terms of salary, specifics aren't provided, so it might be worth discussing during the interview. For those looking for flexibility, note that this position requires on-site presence in Durban. If you’re ready to engage with customers and handle their queries, this could be a rewarding start.

For more insights, check out the job listing on Mr Price’s page (https://za.talent.com/redirect?acquisition_sub_id=10101&bpid=5c556e34b7c1ffe55ff7d016ad7954c4&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=fc65e6455ef3&initiator=entry+level+jobs&is_gl=0&l=Pietermaritzburg&pc=14&pid=ab2a118500ae&publisher=7c2b7e61c1&puid=3aea3aedgddagddbfadb3dea3dec9ddbeddb3aeb3aea3ded3ee33def3ded3ee23ded3ee33be63cef3bee3ee33def3de93de93de73defedd93dee3defbdde9dda3e&rdr=&sdb=5&search_id=3a2ad339c88c968b37a1cb83b5576c2c&source=RubikTech&testid=sonic&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1).