Senior Service Advisor

Stoneacre Motor Group.

A fantastic opportunity to take the next step into your customer service development and become the best of the best. Job Description About the role… We are excited to be recruiting for a Service Advisor. You will be responsible for delivering...

Last checked on May 15, 2026. We may earn a commission when you click through.

If you're keen on automotive customer service, this role offers solid prospects for advancement.

✓ Strong focus on customer experience ✓ Career growth opportunities ✓ Variety of automotive brands

Senior Service Advisor

Stoneacre Motor Group.

Updated 5 days ago

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Wrexham 📅 2026-04-12

If you're keen on automotive customer service, this role offers solid prospects for advancement.

About this role

Stoneacre Motor Group is a well-established automotive company with a commitment to customer service excellence.

About the Company

Stoneacre Motor Group is a prominent UK automotive retailer, specialising in multiple franchises and dedicated to customer satisfaction.

Key Highlights

✓ Focus on delivering exceptional customer service
✓ Opportunity for professional development
✓ Engage with a diverse range of automotive brands
✓ Collaborative team environment
✓ Competitive salary structure

💡 Honest Take: This position is ideal for those looking to grow in customer service but may not suit everyone due to the high-pressure environment.

Pros

✓ Strong focus on customer experience
✓ Career growth opportunities
✓ Variety of automotive brands
✓ Supportive team atmosphere

Cons

✗ High-pressure customer interactions
✗ Potentially long hours
✗ May require weekend work
✗ Not suitable for those seeking a laid-back environment

Best For: This job is for those eager to develop their skills in a fast-paced, customer-facing role.

Watch Out: Be prepared for a demanding workload and the need to meet customer expectations consistently.

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What Customers Say

Workers appreciate the supportive team atmosphere but note the high-pressure nature of the job.

Expert Review

Stepping into the role of Senior Service Advisor, you're not just selling a service; you're enhancing the customer experience. Stoneacre Motor Group expects a high standard, so expect to juggle multiple queries effectively. The position is geared towards those who thrive under pressure and enjoy engaging with a diverse clientele.

With a competitive salary structure and opportunities for growth, this role could be a great launchpad for a fulfilling career in the automotive industry. Many past employees highlight the supportive team environment, but it's crucial to be aware that the job can involve long hours and weekend shifts, which might not suit everyone's lifestyle.

According to the company’s site, the focus on professional development means you can expect training that hones your skills. However, if you're looking for a relaxed pace, this role might not be the best fit. Overall, if you're ready to dive into a dynamic customer service role within the automotive sector, Stoneacre could be where you want to be.