Customer Service Advisor

Galaxy Outsourcing

Do you love cats? Turn that passion into a career. In this role, you’ll be the human face (voice) of one of the UK's most exciting premium cat food brands a company built on the belief that cats deserve real meat, real nutrition, and real care....

Last checked on May 19, 2026. We may earn a commission when you click through.

If you're a cat lover looking for remote work, this job offers solid pay and great benefits, but be prepared for high customer expectations.

✓ Strong salary with bonus potential ✓ Generous leave policies ✓ Focus on personal development

Customer Service Advisor

Galaxy Outsourcing

Updated 5 hours ago

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You'll be redirected to za.indeed.com

South Africa Remote 133 – 167 Full–Time 📅 2 hours ago

If you're a cat lover looking for remote work, this job offers solid pay and great benefits, but be prepared for high customer expectations.

About this role

Galaxy Outsourcing is a leading provider of customer service solutions for premium brands, focusing on high-quality pet nutrition.

About the Company

Galaxy Outsourcing represents a leading premium cat food brand from the UK, focused on quality nutrition for cats.

Key Highlights

✓ R13,300/month after probation
✓ Performance bonuses up to R3,400/month
✓ 27 days paid leave, including birthday
✓ R16,000 annual personal development budget
✓ Remote work with flexible hours

💡 Honest Take: This position is perfect for cat enthusiasts who want to turn their passion into a full-time gig, but it may not suit those who prefer a structured office environment.

Pros

✓ Strong salary with bonus potential
✓ Generous leave policies
✓ Focus on personal development
✓ Work from anywhere in South Africa
✓ Engaging work with fellow cat lovers

Cons

✗ High-pressure environment due to passionate customers
✗ Limited to cat food inquiries only
✗ May not suit those with little cat knowledge
✗ Remote work might feel isolating for some
✗ Entry-level, which may limit advancement for veterans

Best For: This position fits well for entry-level job seekers or cat owners wanting to work from home while engaging with fellow pet lovers.

Watch Out: Be ready for demanding customers who have high expectations about their pets' nutrition.

Apply for this position →

You'll be redirected to za.indeed.com

What Customers Say

Workers appreciate the supportive environment and the chance to work with like-minded cat enthusiasts.

Expert Review

This job offers a competitive R13,300/month base salary, with the potential to earn up to R3,400 in bonuses. The generous 27 days of paid leave including your birthday is a standout feature, making it appealing for those valuing work-life balance.

The role is remote, which provides flexibility, but it can be isolating. You'll be the voice for a brand that takes cat care seriously, meaning you'll need to handle passionate customers with care. If you love cats and understand their nutrition, this could be a perfect fit.

Galaxy Outsourcing prioritizes personal growth with a R16,000 annual budget for development courses, which is excellent for anyone looking to expand their skills. However, be prepared for a high-energy environment where customer expectations can be intense. For more details, check out the company's listing at Indeed.