Customer Service Representative

Mass General Brigham Health Plan

OverviewThe Opportunity The Customer Service Professional (CSP) acts as the primary point of contact for our members, providers and other key stakeholders focusing on exceptional customer satisfaction and first call resolution. The CSP\'s...

Last checked on May 23, 2026. We may earn a commission when you click through.

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Customer Service Representative

Mass General Brigham Health Plan

Updated 1 day ago
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Anywhere Remote 43 – 72 Full-Time

About this role

Mass General Brigham Health Plan is a leading health plan provider focused on delivering quality care and services to its members while promoting diversity and inclusion.

About the Company

Mass General Brigham Health Plan is a leading health plan company committed to diversity and inclusion.

Key Highlights

  • 100% remote work with flexible hours
  • Comprehensive training provided
  • Focus on exceptional customer satisfaction
  • High school diploma required; healthcare degree preferred
  • Over 10 openings available for October start

💡 Honest Take: This job offers decent pay between $43.2K and $72K annually, but expect a demanding pace with complex issues to resolve.

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