Senior Customer Service Lead & Trainer
Pavago
Job Title: Senior Customer Service Lead & Trainer Position Type: Full-Time, Remote Working Hours: U.S. business hours (EST) About the role We are seeking a Senior Customer Service Lead & Trainer to lead and support a remote customer service team...
Last checked on May 11, 2026. We may earn a commission when you click through.
Senior Customer Service Lead & Trainer
Pavago
Updated 2 days agoYou'll be redirected to za.indeed.com
About this role
Pavago is a company focused on providing exceptional customer service to U.S.-based clients through a remote team.
About the Company
Pavago is a company focused on providing top-notch customer service to U.S.-based clients through a remote support team.
Key Highlights
- ✓ Lead and manage a remote customer service team
- ✓ Onboard new hires and coach existing agents
- ✓ Monitor KPIs to ensure service quality
- ✓ Handle escalations effectively
- ✓ Work during U.S. business hours (EST)
💡 Honest Take: This job offers a chance to work remotely but comes with the challenge of aligning with U.S. hours. Consider if the time difference suits your lifestyle.
You'll be redirected to za.indeed.com
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