Senior Customer Service Ops Lead - Remote

Pearl

A direct-to-consumer wellness company is seeking a Senior Customer Service Operations Manager. This role involves managing and scaling customer support operations, implementing processes to enhance efficiency, and collaborating with teams to...

Last checked on May 10, 2026. We may earn a commission when you click through.

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Senior Customer Service Ops Lead - Remote

Pearl

Updated 4 days ago
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Cape Town Remote 400 – 500 Full–Time

About this role

Pearl is a direct-to-consumer wellness company focused on enhancing customer experiences through innovative support solutions.

About the Company

Pearl is a direct-to-consumer wellness company focused on enhancing customer experience through effective support strategies.

Key Highlights

  • Remote work flexibility
  • Salary range: R 400K–R 500K a year
  • Focus on AI-driven scaling of customer support
  • Collaborative environment with visionary founders
  • Strong emphasis on e-commerce experience

💡 Honest Take: This job is a solid pick for those with e-commerce support experience, but the startup pace might be challenging for some. Check out more details on Pearl's page.

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You'll be redirected to adzuna.co.za

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