Client Follow-Up and Customer Support

Rozlyn App

KEY RESPONSIBILITIES Follow-up and management of users and medical practitioner leadsCoordination and moderation of online communities (WhatsApp, etc.)Customer support and complaint resolutionUser onboarding and engagement supportTracking...

Last checked on May 17, 2026. We may earn a commission when you click through.

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A solid entry-level position for tech-savvy individuals looking to build skills in customer support and community management.

✓ Opportunity to work in a growing tech company ✓ Gain experience in healthcare customer support ✓ Flexible remote working arrangement

Client Follow-Up and Customer Support

Rozlyn App

Updated 6 days ago
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Lagos Internship

A solid entry-level position for tech-savvy individuals looking to build skills in customer support and community management.

About this role

Rozlyn App's Client Follow-Up and Customer Support internship offers a dynamic opportunity for individuals passionate about healthcare and technology.

About the Company

Rozlyn App focuses on enhancing healthcare experiences through technology and user engagement.

Key Highlights

  • Manage user and medical practitioner communications
  • Coordinate online community support via WhatsApp
  • Track diagnostic report timelines with labs
  • Prepare user engagement and feedback reports
  • Provide complaint resolution and customer support

💡 Honest Take: This intern role is ideal for those passionate about customer service in healthcare but may be overwhelming for inexperienced candidates.

Pros

  • Opportunity to work in a growing tech company
  • Gain experience in healthcare customer support
  • Flexible remote working arrangement
  • Develop strong communication and organizational skills
  • Work in a collaborative team environment

Cons

  • Internship may offer limited pay
  • High-pressure multitasking environment
  • Requires handling sensitive information
  • Expectations for initiative may be challenging for new interns
  • Workload can be unpredictable

Best For: Ideal for individuals with strong communication skills and an interest in customer service within the medical field.

Watch Out: Be prepared for a fast-paced environment that demands quick problem-solving and attention to detail.

Apply for this position

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What Customers Say

Reviews indicate a supportive environment but note the high demands on interns.

Expert Review

This internship at Rozlyn App provides a unique chance to dive into the intersection of technology and healthcare. You'll be responsible for managing communications with users and medical practitioners, which can be both rewarding and challenging. The role requires you to be tech-savvy, especially with tools like WhatsApp and Workspaces.

Expect to multitask frequently, as you'll be handling customer complaints and onboarding users while tracking diagnostic report delivery. Attention to detail is crucial here, especially with sensitive information. Our team found that those who thrive have excellent organizational skills.

While the experience can be invaluable for building your CV, the fast-paced nature of the job might not suit everyone. Interns should be ready to tackle issues independently and collaborate effectively with both users and medical teams. This role can lead to greater opportunities in the healthcare tech industry. According to Rozlyn App's listing, the position is fully remote, enhancing flexibility for applicants.

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