Team Lead - Customer Support, Enterprise Business

MTN

Job Title: Team Lead – Customer Support, Enterprise Business Location: AbujaJob Schedule: Full timeJob Category: MTN Level 2Reports To: Manager EBU Customer Support (Corporate and Public Sector)Division: Enterprise Business Description Ensure Key...

Last checked on May 14, 2026. We may earn a commission when you click through.

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Team Lead - Customer Support, Enterprise Business

MTN

Updated 9 hours ago
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Abuja Full-Time

About this role

MTN is a leading telecommunications company in Nigeria, providing mobile services and digital solutions to millions of customers.

About the Company

MTN is a leading telecommunications provider in Nigeria, offering a range of services to enhance connectivity and communication.

Key Highlights

  • Lead and coach a customer support team in Abuja.
  • Capture key customer data and improve service delivery.
  • Ensure timely resolution of customer complaints.
  • Monitor sales performance and prepare reports.
  • Foster professional relationships with customers and partners.

💡 Honest Take: This role demands strong leadership and customer service skills. It's a full-time gig with a focus on operational excellence, but be ready for a fast-paced environment.

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