Senior Customer Support Agent

Ben

Our MissionWe’re not your average benefits platform – we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our...

Last checked on May 9, 2026. We may earn a commission when you click through.

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Senior Customer Support Agent

Ben

Updated 6 days ago
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Anywhere Remote Full–Time 📅 14 days ago

About this role

Ben is a benefits platform dedicated to improving people's lives by connecting the benefits ecosystem for employers, employees, brokers, and providers.

About the Company

Ben is a benefits platform focused on enhancing employees' lives through innovative technology that connects various stakeholders in the benefits ecosystem.

Key Highlights

  • ✓ Work remotely while providing customer support during UK hours.
  • ✓ Respond to queries via email, chat, and phone with professionalism.
  • ✓ Troubleshoot and resolve technical issues efficiently.
  • ✓ Identify product-wide issues and provide data-driven feedback.
  • ✓ Become a product expert to help educate users.

💡 Honest Take: This role's solid for tech-savvy folks who enjoy problem-solving, but be ready for a fast-paced environment with high expectations on customer satisfaction.

Apply for this position →

You'll be redirected to jobs.ashbyhq.com

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