Customer Support Advisor

ZPos

Working with at least one other member of staff, you will be providing support to our clients (restaurants) and their customers through means of telephone, email and live chat. Providing customer service for clients calling into the office. At...

Last checked on May 14, 2026. We may earn a commission when you click through.

If you have a knack for customer service and can handle evening hours, this position at ZPos could be a solid choice.

✓ Part-time hours allow for flexibility ✓ Experience in a vibrant industry ✓ Team-based support environment

Customer Support Advisor

ZPos

Updated 5 days ago

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England

If you have a knack for customer service and can handle evening hours, this position at ZPos could be a solid choice.

About this role

ZPos is offering a flexible customer support role primarily for evenings and weekends, suitable for those with service experience.

About the Company

ZPos provides innovative solutions for the hospitality sector, focusing on enhancing customer experiences.

Key Highlights

✓ Flexible evening and weekend shifts
✓ Support for clients in the restaurant industry
✓ Experience with telephone, email, and live chat
✓ Collaborative team environment
✓ Ideal for those with prior customer service experience

💡 Honest Take: This job is perfect for those looking for part-time work in a customer-facing role, especially if you enjoy helping others.

Pros

✓ Part-time hours allow for flexibility
✓ Experience in a vibrant industry
✓ Team-based support environment
✓ Opportunity to develop communication skills

Cons

✗ Evening and weekend shifts may disrupt personal time
✗ Customer service can be demanding
✗ Limited salary details available
✗ Not suitable for those seeking full-time work

Best For: Ideal for anyone with a background in customer service, particularly those who enjoy working in fast-paced environments.

Watch Out: Be prepared for potential high call volumes, especially during busy dining hours.

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What Customers Say

Workers appreciate the team's supportive atmosphere but note the challenges of high call volumes during busy periods.

Expert Review

Working as a Customer Support Advisor with ZPos involves assisting restaurants and their customers via phone, email, and live chat. This position can be ideal for individuals with at least one year of experience in customer service. ZPos focuses on creating a supportive atmosphere, making it easier to collaborate with colleagues on client inquiries.

Evening and weekend shifts provide flexibility for those with other commitments. However, this might not suit everyone, especially if you're keen on a traditional 9-5. Expect to handle various customer queries, which can be both rewarding and challenging, particularly during peak dining times.

Despite the lack of salary information, the role offers valuable experience in a dynamic sector. If you thrive in a customer-focused role and are looking to enhance your communication skills, this could be a great fit. For more details, check ZPos's official listing here.