Senior Customer Support Agent

Ben

Our MissionWe’re not your average benefits platform – we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our...

Last checked on May 3, 2026. We may earn a commission when you click through.

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Senior Customer Support Agent

Ben

Updated 5 days ago
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Anywhere Remote Full–Time 📅 11 days ago

About this role

Ben is an innovative benefits platform that enhances the employee experience by connecting various stakeholders in the benefits ecosystem.

About the Company

Ben is an innovative benefits platform that connects the benefits ecosystem to enhance outcomes for all stakeholders involved.

Key Highlights

  • ✓ Work remotely with flexible hours, primarily during UK core hours.
  • ✓ Handle customer queries via email, chat, and phone with a focus on satisfaction.
  • ✓ Identify and report widespread issues to improve the product.
  • ✓ Implement automation processes to enhance efficiency.

💡 Honest Take: This job is great if you have strong technical skills, but be prepared for a fast-paced environment where problem-solving is key.

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