Call Center Agent

Measured Ability Group of Companies

Our client, based in Sunninghill, is seeking a Call Centre Agent to manage inbound and/or outbound customer interactions.The successful candidate will provide support, resolve queries efficiently, and deliver a high standard of customer...

Last checked on May 16, 2026. We may earn a commission when you click through.

If you’re ready to engage directly with customers and handle queries, this could be a solid first step in your career.

✓ Entry-level friendly ✓ Onsite training provided ✓ Opportunity for skill development

Call Center Agent

Measured Ability Group of Companies

Updated 5 hours ago

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You'll be redirected to za.talent.com

If you’re ready to engage directly with customers and handle queries, this could be a solid first step in your career.

About this role

Measured Ability Group of Companies provides recruitment services across various sectors in South Africa, focusing on matching candidates with suitable job opportunities.

About the Company

Measured Ability Group of Companies is a recruitment firm specializing in connecting candidates with suitable job opportunities.

Key Highlights

✓ Manage inbound and outbound customer interactions
✓ Provide efficient query resolution
✓ Deliver high-standard customer service
✓ Clear and professional communication required

💡 Honest Take: This position is great for entry-level candidates looking to start in customer service but might not be suitable for those seeking remote work.

Pros

✓ Entry-level friendly
✓ Onsite training provided
✓ Opportunity for skill development
✓ Direct interaction with customers

Cons

✗ Onsite work only, no remote options
✗ May involve handling difficult customers
✗ High-pressure environment during peak times
✗ Limited salary information available

Best For: This job is for individuals who thrive in a fast-paced environment and are looking to build communication skills.

Watch Out: Be prepared for a demanding role that requires patience and strong problem-solving skills.

Apply for this position →

You'll be redirected to za.talent.com

What Customers Say

Workers appreciate the hands-on experience but mention the high-pressure nature of the job.

Expert Review

If you're looking to dive into the world of customer service, the Call Center Agent position in Sunninghill offers a hands-on experience. The company's focus on inbound and outbound calls means you'll be the first line of support for customers, which can be rewarding but also challenging. Clear communication is essential, as you'll be resolving queries and ensuring customer satisfaction.

While the job is perfect for entry-level candidates, it's worth noting that it's strictly onsite. This limits flexibility, especially for those who prefer remote work. Furthermore, the role can get hectic during busy periods, which might not suit everyone. If you're easily overwhelmed in high-pressure situations, this could be a dealbreaker.

The pay scale is not disclosed, which can be a concern for job seekers who want transparency about earnings. According to the job listing on Talent.com, the focus is on providing quality service, which suggests the potential for growth in the role. Overall, this position is a great entry point into customer service, but consider your preferences for work environment and pressure levels before applying.