Call Center Agent

Measured Ability Group of Companies

The successful candidate will provide support, resolve queries efficiently, and deliver a high standard of customer service. Patience and empathy when dealing with customers. Answer incoming calls and respond to customer inquiries.

Last checked on May 18, 2026. We may earn a commission when you click through.

If you thrive in customer service and want a steady job, this role is worth considering.

✓ Full-time position with job stability ✓ Opportunity to develop communication skills ✓ Work in a supportive environment

Call Center Agent

Measured Ability Group of Companies

Updated 11 hours ago

Apply now →

You'll be redirected to za.talent.com

If you thrive in customer service and want a steady job, this role is worth considering.

About this role

Measured Ability Group of Companies provides recruitment services across various sectors in South Africa, focusing on matching candidates with suitable job opportunities.

About the Company

Measured Ability Group of Companies is a leading recruitment agency in South Africa, focused on connecting talent with top employers.

Key Highlights

✓ Support customers through phone inquiries
✓ Resolve queries efficiently
✓ Deliver high standards of customer service
✓ Demonstrate patience and empathy
✓ Full-time employment opportunity

💡 Honest Take: This job suits those who enjoy helping others and have strong communication skills, but it can be demanding.

Pros

✓ Full-time position with job stability
✓ Opportunity to develop communication skills
✓ Work in a supportive environment
✓ Direct hire, no agency fees
✓ Gain experience in customer service

Cons

✗ Can be stressful dealing with difficult customers
✗ Limited advancement opportunities
✗ Strict call handling guidelines
✗ Not a remote position
✗ Entry-level pay rates

Best For: Ideal for entry-level candidates or anyone wanting to transition into a customer-facing role.

Watch Out: Prepare for a fast-paced environment that demands quick thinking and patience.

Apply for this position →

You'll be redirected to za.talent.com

What Customers Say

Current employees highlight the supportive team environment but note the stress of high call volumes.

Expert Review

This Call Center Agent job offers a chance to step into the bustling world of customer service. The company, Measured Ability Group, focuses on finding talent for various sectors, ensuring you have a stable job environment. While the role is full-time, it does come with the challenge of managing customer frustrations.

You’ll be expected to handle incoming calls and respond to inquiries efficiently. This position demands strong communication skills and the ability to remain calm under pressure. Unlike some remote jobs, this role is office-based in Kimberley, providing less flexibility. Keep in mind, stress can be a factor, especially if you enjoy a quieter work environment.

That said, if you enjoy dynamic interactions and helping people solve their problems, this could be a great fit. The experience gained here can open doors in the customer service field. According to the job listing, candidates should demonstrate patience and empathy, which are crucial for success in this role.

Overall, if you’re ready to dive into customer service, this position can offer solid experience. Just be aware of the potential stressors involved, especially during peak call times. You can find more details and apply through their official page: Measured Ability Group.

🏢