Customer Support Team Lead

Remote World

What do we do? Paddle offers SaaS companies a completely different approach to their payments infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our...

Last checked on May 12, 2026. We may earn a commission when you click through.

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Customer Support Team Lead

Remote World

Updated 1 day ago
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South Africa Internship

About this role

Paddle is a technology company that simplifies payment solutions for SaaS businesses by acting as a Merchant of Record.

About the Company

Paddle simplifies payments for SaaS companies by acting as a Merchant of Record, streamlining their payment processes.

Key Highlights

  • Work fully remote from anywhere in South Africa.
  • Salary range of R 130 000 - R 180 000 per year.
  • Focus on building long-term customer relationships.
  • Act as a player-coach, mentoring your team while resolving queries.
  • Ideal for self-starters with a background in tech customer support.

💡 Honest Take: This role is great for those who thrive in fast-paced settings and love problem-solving, but be ready for the demands of a tech-centric environment.

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