Service Advisor

Octane Recruitment

Assist the Service Manager in a busy department, booking vehicles and providing customer updates while upselling additional products.

Last checked on June 14, 2026. We may earn a commission when you click through.

A solid opportunity for individuals seeking to progress within the automotive service industry.

✓ Engaging role with customer interaction ✓ Potential for upselling commissions ✓ Dynamic work environment

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Service Advisor

Octane Recruitment

Updated 2 months ago

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Oxford

A solid opportunity for individuals seeking to progress within the automotive service industry.

About this role

Assist the Service Manager in a busy department, booking vehicles and providing customer updates while upselling additional products.

About the Company

Octane Recruitment is a specialist automotive recruitment agency focused on placing skilled professionals in the automotive sector.

Key Highlights

✓ Work closely with workshop controllers
✓ Maintain customer communication throughout the service process
✓ Opportunity to upsell additional services
✓ Supports the efficient running of a busy department

💡 Honest Take: This role is ideal for those with strong customer service skills who thrive in a fast-paced environment.

Pros

✓ Engaging role with customer interaction
✓ Potential for upselling commissions
✓ Dynamic work environment
✓ Supportive team atmosphere

Cons

✗ Can be high-pressure during peak times
✗ Requires multitasking and strong organisation
✗ Potentially long hours
✗ May involve dealing with dissatisfied customers

Best For: Ideal for individuals looking to develop their career in automotive services, especially in customer-facing roles.

Watch Out: Be prepared for a busy environment that demands effective time management and customer service skills.

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What Customers Say

Workers appreciate the team environment but note the high-pressure nature of the job during peak times.

Expert Review

The Service Advisor role at Octane Recruitment offers an exciting opportunity for those passionate about customer service and the automotive sector. Supporting the after-sales function, you will play a crucial role in the workshop's efficiency. You'll book vehicles but also ensure customers are regularly updated throughout the service process.

With an emphasis on upselling additional products and services, this position provides a chance to boost your earnings through commissions. It's a dynamic environment, which can be both rewarding and challenging, especially during busy periods.

That said, potential candidates should be ready to work under pressure and manage multiple tasks simultaneously. This role is not for everyone; it requires a strong ability to handle customer inquiries and complaints effectively. If you thrive in a fast-paced setting and enjoy engaging with customers, this could be a great fit for you.

Overall, Octane Recruitment's Service Advisor position is a promising opportunity for those seeking growth in a customer-centric role within the automotive industry. For more details, check their official listing.