Insurance Customer Service Representative

Michael Holton - State Farm Agency

Join Michael Holton's State Farm Agency as an Insurance Customer Service Representative, assisting clients with service inquiries and policy support in a full-time office role.

Last checked on June 14, 2026. We may earn a commission when you click through.

Overall, this position offers a solid entry point into the insurance industry with attractive benefits and a supportive environment.

✓ Competitive hourly wage ✓ Benefits including retirement plans ✓ Structured work environment

Insurance Customer Service Representative

Michael Holton - State Farm Agency

Updated 1 day ago

Apply now →

You'll be redirected to indeed.com

Portland 20–25/hr Full-Time

Overall, this position offers a solid entry point into the insurance industry with attractive benefits and a supportive environment.

About this role

Join Michael Holton's State Farm Agency as an Insurance Customer Service Representative, assisting clients with service inquiries and policy support in a full-time office role.

About the Company

Michael Holton's State Farm Agency provides insurance solutions in Portland, OR, focusing on customer care and support.

Key Highlights

✓ Full-time, office-based position
✓ Salary range: $20.00 – $25.00 per hour
✓ 401(k) retirement plan and Paid Time Off (PTO)
✓ Professional training and development opportunities
✓ Collaborative team environment

💡 Honest Take: This role is ideal for individuals looking to start their career in insurance but may not suit those seeking remote work options.

Pros

✓ Competitive hourly wage
✓ Benefits including retirement plans
✓ Structured work environment
✓ Opportunities for training and advancement
✓ Friendly team atmosphere

Cons

✗ Onsite work only, no remote option
✗ Entry-level position may not suit experienced professionals
✗ Sedentary work environment
✗ Fast-paced office may be stressful for some
✗ Requires Property & Casualty insurance license

Best For: This position is suited for those with strong communication skills and a desire to assist customers in a dynamic office setting.

Watch Out: Be prepared for a traditional office setting, which may not appeal to those seeking telecommuting flexibility.

Apply for this position →

You'll be redirected to indeed.com

What Customers Say

Employees appreciate the supportive team environment and benefits but note the fast-paced nature of the job.

Expert Review

This opportunity at Michael Holton’s State Farm Agency caters to those entering the insurance sector. The role of Insurance Customer Service Representative requires handling client inquiries regarding policies, billing, and claims. With a salary range between $20.00 and $25.00 per hour, it offers competitive compensation for entry-level positions.

Employees also benefit from 401(k) retirement plans and Paid Time Off (PTO), enhancing its appeal. Training and development opportunities are available, providing a pathway for career advancement within the agency. However, prospective applicants should note that this is an onsite role, which could deter those who prefer remote work.

The office environment is described as structured, yet it may pose challenges for those unaccustomed to a fast-paced setting. a Property & Casualty insurance license is required, which involves further commitment. Overall, this position is a strong starting point for those interested in a long-term career in insurance.