Customer Service Advisor

Trip.com

Customer Support Centre has expanded to include 15 global customer support centres worldwide. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19...

Last checked on April 28, 2026. We may earn a commission when you click through.

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Customer Service Advisor

Trip.com

Updated 9 days ago
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Edinburgh Hybrid 📅 2026-04-24

About this role

Trip.com is a leading travel service provider, offering a range of travel-related services globally. The company aims to enhance customer experiences through a robust support system.

About the Company

Trip.com operates a global customer support network, providing assistance in 19 languages across multiple countries.

Key Highlights

  • ✓ Hybrid work model: 3 days in the office
  • ✓ 24/7 support for customers worldwide
  • ✓ Join a diverse team of over 30,000 employees
  • ✓ Opportunity to use Portuguese in a professional setting
  • ✓ Be part of a rapidly expanding customer support centre

💡 Honest Take: The job offers decent flexibility but be prepared for a fast-paced environment. If you thrive under pressure, this could be a solid fit.

Apply for this position →

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