After Sales Support Manager

Hill Engineering Ltd

After-Sales Support Coordinator.Performance Measures: Time taken to resolve customer complaints/product issues, customer satisfaction, cost of warranty.Provide a responsive, efficient and cost effective after sales service to customers, which exceeds their expectations.Identify, communicate and impl

Last checked on May 19, 2026. We may earn a commission when you click through.

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After Sales Support Manager

Hill Engineering Ltd

Updated 23 days ago
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About the Company

Hill Engineering Ltd is a leading engineering company specialising in innovative solutions for the construction industry.

Key Highlights

  • ✓ Focus on resolving customer complaints efficiently.
  • ✓ Aim to exceed customer satisfaction expectations.
  • ✓ Manage costs related to warranty services.
  • ✓ Develop effective communication strategies with customers.
  • ✓ Monitor performance measures for continuous improvement.

💡 Honest Take: This role is crucial for maintaining customer relationships, but it may involve high-pressure situations, especially when dealing with complex product issues.

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