Senior Customer Support Agent

Ben

Our MissionWe’re not your average benefits platform – we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our...

Last checked on May 3, 2026. We may earn a commission when you click through.

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Senior Customer Support Agent

Ben

Updated 3 days ago
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Anywhere Remote Full–Time 📅 13 days ago

About this role

Ben is a technology-driven benefits platform aimed at enhancing the lives of employees by connecting them with essential support.

About the Company

Ben is a forward-thinking benefits platform aiming to enhance employee support through innovative technology.

Key Highlights

  • ✓ Work remotely with flexible hours primarily during UK core hours.
  • ✓ Respond to customer queries efficiently via email, chat, and phone.
  • ✓ Troubleshoot and resolve technical issues with a focus on customer satisfaction.
  • ✓ Implement automation workflows to streamline processes.
  • ✓ Collaborate with product teams to improve user experience.

💡 Honest Take: This isn't for the faint-hearted; you'll need solid tech skills and a knack for solving problems quickly. If you thrive in a fast-paced SaaS environment, it could be a good fit.

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