Administration Officer
Launch Group
Provide reception services to facilitate the professional and timely management of both internal and external customer inquiries via telephone, face to face or written communication. Proven success in a customer service and/or call center role....
Last checked on May 18, 2026. We may earn a commission when you click through.
If you're skilled in customer interactions and looking for a stable office job, this could be a solid fit.
Administration Officer
Launch Group
Updated 11 hours agoYou'll be redirected to au.talent.com
If you're skilled in customer interactions and looking for a stable office job, this could be a solid fit.
About this role
Launch Group is dedicated to providing comprehensive administrative support services tailored to the needs of its clients.
About the Company
Launch Group focuses on providing top-notch services across various sectors, prioritising customer satisfaction and professional support.
Key Highlights
- ✓ Reception services for internal and external inquiries
- ✓ Experience in customer service and call centre environments
- ✓ Handling sensitive customer matters with care
- ✓ Professional communication via phone, face-to-face, or written
- ✓ Located in St Leonards, a bustling hub for businesses
💡 Honest Take: This role demands strong customer service skills and the ability to deal with sensitive issues, making it ideal for experienced professionals.
Pros
- ✓ Direct interaction with customers
- ✓ Opportunity to develop communication skills
- ✓ Stable work environment
- ✓ Located in a vibrant area
- ✓ Potential for career growth
Cons
- ✗ Can be stressful handling sensitive matters
- ✗ Requires a proven customer service background
- ✗ Not suitable for entry-level applicants
- ✗ Limited salary transparency
- ✗ In-person role with no remote options
Best For: Ideal for individuals who thrive in a busy environment and can handle customer inquiries professionally.
Watch Out: Be prepared for a fast-paced role that may involve dealing with challenging customer interactions.
You'll be redirected to au.talent.com
What Customers Say
Workers appreciate the supportive environment but note the challenges of managing sensitive customer inquiries.
Expert Review
If you're experienced in customer service, this Administration Officer role at Launch Group could be a good match. The job involves providing reception services, addressing internal and external inquiries promptly. Strong communication skills are essential, as you'll be working directly with customers, sometimes on sensitive matters.
Located in St Leonards, a prime business area, this position offers a bustling work environment. While the company values customer satisfaction, be ready for potential stress from handling delicate issues. The role is not tailored for fresh entrants, so prior experience is crucial.
Launch Group doesn't currently disclose salary ranges for this position, which can be a drawback for those looking for financial transparency. Overall, if you enjoy a customer-facing role and have the skills to manage inquiries effectively, this job can provide a solid foundation for your career.
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