Customer Services Advisor

DHL International (Pty) Ltd.

IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER. IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics...

Last checked on May 24, 2026. We may earn a commission when you click through.

If you're looking to break into customer service within a reputable company, this position offers good experience but be prepared for a fast-paced environment.

✓ Remote work flexibility ✓ Opportunities for career growth ✓ Involvement in a global network

Customer Services Advisor

DHL International (Pty) Ltd.

Updated 2 days ago

Apply now →

You'll be redirected to careers.dhl.com

Midrand Remote Full-Time

If you're looking to break into customer service within a reputable company, this position offers good experience but be prepared for a fast-paced environment.

About this role

The Customer Services Advisor role at DHL is an entry-level position ideal for those interested in logistics and customer service. It offers remote work and growth potential.

About the Company

DHL International is a leading logistics provider with a presence in over 220 countries, known for its innovative cross-border shipping solutions.

Key Highlights

✓ Remote work opportunity
✓ Be the voice of a global leader
✓ Gain valuable customer service experience
✓ Support international logistics and connectivity
✓ Work in a high-energy environment

💡 Honest Take: This role is a solid entry point into the logistics industry but demands a high level of customer interaction and problem-solving skills.

Pros

✓ Remote work flexibility
✓ Opportunities for career growth
✓ Involvement in a global network
✓ Supportive team environment
✓ Gain skills in international logistics

Cons

✗ High-pressure customer interactions
✗ May require irregular hours
✗ Entry-level pay might not be competitive
✗ Limited in-person team interaction
✗ Not suitable for those seeking a quiet workspace

Best For: It's ideal for those who thrive in dynamic environments and enjoy communicating with customers across the globe.

Watch Out: Be ready for a busy workload and the potential for challenging customer interactions, especially in peak seasons.

Apply for this position →

You'll be redirected to careers.dhl.com

What Customers Say

Workers appreciate the remote flexibility and global impact but note the high-pressure nature of customer service.

Expert Review

In evaluating the Customer Services Advisor role at DHL, it's clear this position is designed for those ready to engage directly with customers. The company prides itself on being the world's most international logistics provider, which means you'll be dealing with a diverse range of inquiries. Expect to develop strong communication skills as you navigate customer needs effectively.

The role allows remote work, which is appealing for those looking to balance personal life with career growth. However, it can come with challenges. You may encounter high-pressure situations, especially when dealing with urgent shipping issues. This isn't for everyone—those who prefer a calmer work environment might find it overwhelming.

Compensation details are not disclosed, so it’s worth considering how the pay stacks up against other entry-level positions in logistics. While DHL offers a solid foundation for a career, the initial pay might not be as attractive as opportunities with direct hire agencies.

Overall, this position provides a great entry into the logistics world. According to the official DHL careers page, this is a way to make an impact while building a career in a global company. Just know that it requires adaptability and resilience in a busy, customer-focused role.