Officer - Total Quality Management BP, Customer Services
MTN
Job Title: Officer – Total Quality Management BP, Customer Services Location: Ikoyi, LagosJob Schedule: Full timeJob Category: MTN Level 2Reports To: Manager – Business Planning Process Design, Testing and SystemsDivision: Customer Relations...
Last checked on May 3, 2026. We may earn a commission when you click through.
Officer - Total Quality Management BP, Customer Services
MTN
Updated 5 days agoYou'll be redirected to recruitmenttrust.com
About this role
About the Company
MTN is a leading telecommunications company in Nigeria, providing a range of mobile and internet services.
Key Highlights
- ✓ Develop and review test scripts and test cases.
- ✓ Participate in User Acceptance Testing for MTN products.
- ✓ Conduct research on customer challenges and improve services.
- ✓ Support frontline staff with system and product usage.
- ✓ Document user systems and create guides.
💡 Honest Take: This job requires solid experience in customer care and testing. If you're looking for a steady role with MTN, expect to engage with technical details and customer feedback.
You'll be redirected to recruitmenttrust.com
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