Customer Experience Analyst

Adapundi

Handle customer issue follow-ups, problem analysis, and resolution.Investigate and report customer accident cases.Monitor and analyze CS daily data for complaint performance improvements.Track and review daily and weekly complaint reports.Provide...

Terakhir diperiksa 7 Mei 2026. Kami mungkin menerima komisi saat Anda mengklik.

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Customer Experience Analyst

Adapundi

Diperbarui 14 hours ago
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Anda akan diarahkan ke id.talent.com

Jakarta

Tentang peran ini

Adapundi is a company focused on enhancing customer service experiences through effective analysis and support.

Tentang Perusahaan

Adapundi is focused on enhancing customer service through data analysis and proactive problem resolution.

Poin-Poin Penting

  • ✓ Menangani tindak lanjut masalah pelanggan.
  • ✓ Menganalisis data keluhan harian untuk perbaikan kinerja.
  • ✓ Menyediakan materi pelatihan produk dan SOP layanan pelanggan.
  • ✓ Melaporkan kasus kecelakaan pelanggan.
  • ✓ Memantau laporan keluhan harian dan mingguan.

💡 Pendapat Jujur: Ini adalah peran yang menuntut perhatian detail dan analisis data. Pastikan kamu siap menghadapi berbagai keluhan pelanggan setiap harinya.

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Anda akan diarahkan ke id.talent.com

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