Allied Universal - - Responsibilities: Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a retail location; Respond to incidents, customer concerns, and/or critical situations in a calm, problem-solving manner while documenting relevant details and communicating with site contacts as needed; Conduct regular and random patrols throughout the store, entrance areas, parking areas, and perimeter to deter unwanted activity and report unusual conditions; Monitor access points, observe activity on the sales floor and surrounding areas, and assist with security-related concerns involving visitors, employees, and/or vendors; Support loss prevention and store operations by reporting suspicious behavior, policy violations, hazards, and/or maintenance issues to the appropriate personnel