Service Advisor

The Solution Automotive Limited

Provide professional customer service and track vehicle progress while offering additional work requirements and costs.

Last checked on June 14, 2026. We may earn a commission when you click through.

The Service Advisor role offers a solid opportunity for individuals looking to enhance their customer service skills in the automotive industry.

✓ Opportunity to work in a dynamic environment ✓ Develop customer relations skills ✓ Gain experience in the automotive sector

Service Advisor

The Solution Automotive Limited

Updated 3 hours ago

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Salisbury

The Service Advisor role offers a solid opportunity for individuals looking to enhance their customer service skills in the automotive industry.

About this role

Provide professional customer service and track vehicle progress while offering additional work requirements and costs.

About the Company

The Solution Automotive Limited is a key player in the automotive service sector, known for its commitment to quality and customer satisfaction.

Key Highlights

✓ Professional customer service support
✓ Monitoring vehicle progress in workshops
✓ Providing additional work requirements
✓ Exceptional administrative assistance

💡 Honest Take: This position is ideal for those with strong organisational skills and a passion for customer service, but may not suit those seeking flexible hours.

Pros

✓ Opportunity to work in a dynamic environment
✓ Develop customer relations skills
✓ Gain experience in the automotive sector
✓ Stable work schedule

Cons

✗ Limited flexibility in working hours
✗ Potentially high-pressure environment
✗ May require handling difficult customer situations

Best For: This role is ideal for those with a background in customer service, especially in automotive or technical fields.

Watch Out: Be prepared for a demanding role that requires multitasking and effective communication skills.

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What Customers Say

Workers appreciate the supportive team environment but note the high-pressure nature of the role during peak times.

Expert Review

This Service Advisor position at The Solution Automotive Limited involves more than just customer interaction; it's about ensuring a process from vehicle drop-off to pick-up. Candidates should be ready to track multiple vehicles and provide timely updates to customers.

The role requires strong administrative skills, as you will be responsible for documenting additional work requirements and costs effectively. This helps in maintaining transparency with customers but also enhances trust in the service provided.

With the growing demand for automotive services, this position offers the chance to develop valuable skills that are transferable across various customer service roles. According to the company’s site, they emphasise quality service, making this an attractive option for career growth.

However, the job may not be for everyone; it demands a high level of organisation and the ability to manage stress in busy periods. Those looking for more flexible hours or a less structured environment might find this challenging.

if you thrive in a structured, fast-paced environment and enjoy direct customer interaction, this role could be a fulfilling opportunity.

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