Senior Customer Support Agent

Ben

Our MissionWe’re not your average benefits platform – we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our...

Last checked on May 3, 2026. We may earn a commission when you click through.

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Senior Customer Support Agent

Ben

Updated 4 days ago
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Anywhere Remote Full–Time 📅 11 days ago

About this role

Ben is a benefits platform focused on enhancing employee support through technology, connecting various stakeholders in the benefits ecosystem.

About the Company

Ben is a benefits platform that connects the benefits ecosystem, aiming to improve outcomes for all stakeholders.

Key Highlights

  • Support customers via email, chat, and phone during UK hours.
  • Identify and report widespread issues to the product team.
  • Automate processes using Intercom workflows.
  • Troubleshoot technical and product-related issues efficiently.

💡 Honest Take: This job demands strong technical skills and customer service experience in a fast-paced setting. If you're up for the challenge, check out their listing for more details.

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